Frequently Asked Subscription Questions

Browse this listing for answers to commonly asked subscription questions.



When will I get my first issue of Sew News?
Your first issue will arrive approximately 4 to 6 weeks after we have received your order.

When can I expect to receive my issue each month?
Sew News is published eight times a year. Your magazine should arrive by the 15th of the month prior to the issue date. For example, your February issue should arrive by January 15th. If you do not receive an issue, or it is damaged from the mail, please call, e-mail or write to us, and we will send you a replacement.

When does my subscription expire?
Your subscription expiration date appears in the upper right hand corner of your Sew News address label. In the upper left hand corner, directly above your name, is your unique subscriber number. Always refer to this number in any correspondence to us for the quickest service.

I'm moving. How do I change my address?
Visit our Subscriber Services area to submit an address change via our online form, or send address changes to Sew News, P.O. Box 420235, Palm Coast, FL 32142. Include your old mailing address (a copy of your mailing label is best) as well as your new mailing address. Please note that we print mailing labels about two months prior to the issue date, so leave plenty of time to notify us.

Why do I get invoices or renewal notices after I've already responded?
We make every effort to prevent this from happening. However, sometimes your response and our letters cross in the mail. If you receive a notice from us after you've already responded, simply ignore it. If you receive several notices, it is possible that we did not receive your response, and you should contact us.

Do you put my name on other mailing lists?
We make our print subscribers' names available to other reputable companies whose products and services we feel may interest you. Many of our subscribers have found this a valuable and time-saving service. We strictly monitor use of our list. If you would prefer not to receive these mailings, just send us your label with instructions not to release your name.

What if I want more information about stories I read in Sew News?
For information on products used in an article, refer to the source listing at the end of each story for available information. For editorial questions, please write to Sew News Editorial, 741 Corporate Circle, Suite A, Golden, CO 80401 or e-mail the editorial staff at sewnews@sewnews.com.

How else can I reach you?
You can write to us at: Sew News Customer Service, P.O. Box 420235, Palm Coast, FL 32142 with any other subscription inquiries, concerns or problems. Or if you prefer, call us at (800) 289-6397 in the United States or (386) 447-6318 outside of the United States.

Can I give someone a Sew News subscription as a gift?
Giving Sew News is a great idea! Order a gift subscription online, or send your gift instructions with a check to Sew News, P.O. Box 420235, Palm Coast, FL 32142.

I am an instructor. Can I order a bulk subscription for my class?
Instructor/class subscriptions are available by special arrangement with the publisher. Special pricing applies to orders of 20 or more subscriptions. For more information, e-mail subscribercare@Primedia.com.

What if I am not satisfied with my subscription?
Sew News offers a 100% Satisfaction Guarantee. If, after reviewing your trial issue of Sew News, you decide you do not want to continue receiving the magazine, simply write "cancel" on your invoice, return it and owe nothing. If at any time during your subscription you're less than satisfied with Sew News, let us know and we'll refund your money on any outstanding issues. No questions asked.